Meet the Staff
Shari – Office Coordinator
I like to think of myself as the jack of all trade’s at Dr. Kang’s office. I have been with Dr. Kang since May 2012 with over 10 years of dental experience. I started as his dental assistant and now have been promoted to office coordinator. I’ll most likely be the first face to greet you at my cozy little desk but you still might catch me helping out in the back. I take pride in making sure your dental visit with us is enjoyable. Our team has become like family to me, which makes my time here worthwhile. I believe this group is filled with the most caring, kind, and genuine group of people, who all share the same goals in providing the best care for our patients.
Although I was born and raised in the beautiful state of Washington, I still practice the Vietnamese culture and language at home with my family, and can help translate for those who may need it. I am a busy mom of two rugrats who keep me and my husband on our toes. We like to explore the northwest and travel as much as we can.
Pam – Financial Coordinator
After working in the medical field for over 25 years as an office manager, I transitioned to dental and joined Dr. Michael Kang’s practice in 2013 as his financial coordinator. My job consists of helping patients with their insurance questions and laying out financial plans when needed. I am also responsible for billing all insurance companies and accounts receivable.
Our office is balanced with personalities that work well as a team and assist each other when needed.
We value our patients and their needs putting them as our top priority.
I have lived in Washington State most of my life. I have four children and 13 grandchildren whom I adore. I am blessed to have them all living relatively close in proximity.
Jen – Dental Hygienist
I have been working at Factoria Family Dentistry since 2013. I love working at an office and for dentists who truly focus on each individual patient’s needs in the same way that we treat our family members. As a hygienist, I try to adapt treatments and cleanings in a way that works best for the patient. I like to work together with my patients to set reasonable health goals and work as a team to achieve them.
When I’m not working, I’m likely spending time with my energetic four year old daughter, Gabriella. We love finding new adventures to go on, parks to visit, and love our yearly visit to Disneyland. I also enjoy hiking, camping, and travelling.
Liana – Dental Hygienist
I am one of Dr. Kang’s dental hygienists. I received my Bachelor of Science degree in Community Health and then went on to earn my Bachelors of Applied Science degree in Dental Hygiene. I have always been fascinated by dentistry, and I feel honored to be part of such a strong team that provides friendly and thorough care. I love how each of our staff members cares for one another as well as each and every one of our patients. My job is to make sure all my patients have a comfortable visit with me, and feel educated about their oral health. I enjoy building relationships with my patients and helping them feel confident about their smiles.
I was born and raised in Washington and love my home. Away from the office I keep very busy with family and friends. I also love to travel and explore new places, spend time outdoors, and take on new hobbies.
Leann – Dental Hygienist
I have been with Factoria Family Dentistry as a dental hygienist since August 2002 and I’ve enjoyed the many relationships I’ve built with our patients over the years and always look forward to getting to know new faces. I believe our team works well together to achieve our goal of providing our patients with the best dental care possible. I make sure that each and one of my patients receives a thorough yet comfortable cleaning, while also keeping them informed about their home care and treatment needs.
When I’m not at work, I’ll most likely be taking my daughter to her many cheer meets and practice. It brings us so much joy to watch how passionate she is with her talents. We also enjoy travelling and creating memorable family adventures.
Irina – Dental Hygienist
I graduated with honors from Dental Hygiene program in 1998. After working for a temporary agency for about 7 months, I joined this practice in 1999.Working as a fill in hygienist gave me an opportunity to go to different dental office every day. This way I was exposed to a variety of treatment philosophies, patient care, and professional expertise. When I joined this practice, I liked that it was very well organized, had a conservative treatment approach, and had excellent doctors and staff.
In my spare time I enjoy spending time with my family and friends. I love baking, cake decorating, and learning new skills.
Gloria – Dental Assistant
In 2017, I had a great opportunity to join this amazing office. Our team here has made me feel like a part of a family. I have over 10 years in the dental field as Dental Assistant and I always love meeting new patients.
I was born and raised in the Pacific Northwest. I can speak Cantonese for anyone who may need my assistance with translation. During my free time I like being outdoors, playing with my puppy, love to snowboard (when we have snow), and love to travel.
Nina – Dental Assistant
I have been a dental assistant for over 20 years, but joined Factoria Family Dentistry full time in March of 2016. You’ll find me assisting the doctors and making sure your time with us is comfortable. I’m very passionate about all of our patient’s dental care and their needs, much like Dr. Kang and our team. I feel we are a hardworking group who strive to provide the best care to our patients.
I was originally born in Kazakhstan and later moved to Washington to finish my Dental Assistant schooling in 1995. I speak Russian fluently and I will gladly help translate for anyone who may need it. In my free time, I enjoy travelling and the outdoors with my family and husband.